Privacy Policy

Version of 04.10.2023


This privacy policy has been crafted in accordance with the European General Data Protection Regulation (GDPR) and the New Swiss Data Protection Law (nLPD). By using our website, you consent to our privacy policy.

We prioritize the protection of your privacy and outline below how we handle your personal data, ensure its security, our use of cookies, and other technologies related to our website's usage.

1. Principles of Personal Data Protection

We are committed to safeguarding your privacy. We responsibly handle your personal data when collected, adhering to the prevailing laws. We restrict their collection to what is strictly necessary and retain personal data as long as required to provide our services, all while complying with our legal obligations.

2. Collection and Processing of Personal Data

To enhance our website's user experience, various types of data are collected. Here's a detailed list:

  • Your IP address and other methods of identifying your device, such as its MAC address.
  • Specific device information stored through cookies and similar technologies, like pixel tags.
  • Details about your device and its configuration, such as the operating system type and chosen language.
  • Information about the browser you use to access our websites or applications, including its settings.
  • Your behavior on our websites and applications, including your movements and actions.
  • Details of your internet service provider.
  • Your approximate location when using our services.
  • Data logged by the system about when you access our services or perform other actions.

This data helps us personalize your browsing experience and provides valuable insights for improving our services.

When you reach out to us, either through online forms on our website or directly via email, phone, or other communication means, the information you provide is used to address your request and manage our relationship. This could include your name, email address, phone number, and any other information related to your inquiry or reason for contact.

3. Consent

We obtain your explicit and clear consent to collect and process your personal data. You have the right to access, correct, delete, limit processing, object to processing, and receive your personal data. You can always choose to withdraw your consent by reaching out to us using the details provided at the end of this privacy policy.

4. Cookies, Tracking, and Other Website-Related Technologies

We use cookies and similar techniques to make our website more user-friendly, efficient, and secure. For instance, these technologies allow us to customize our website and enhance your browsing experience. You can control and/or delete these cookies through your browser settings.

For more information on these tools and how to manage them, refer to their respective privacy policies:

Essential / Functional:

Name Tool Purpose Provider Address
XSRF-TOKEN XSRF Security SoftCar Pass. du Cardinal 1, 1700 Fribourg
softcar_session Website Session SoftCar Pass. du Cardinal 1, 1700 Fribourg


Name Tool Purpose Provider Address Links
_ga Google Analytics Traffic and behavior analysis Google Inc. 600 Amphitheatre Parkway
Mountain View, CA 94043, USA
Data Protection
_ga _* Google Analytics Traffic and behavior analysis Google Inc. 600 Amphitheatre Parkway
Mountain View, CA 94043, USA
Data Protection

5. Data Sharing with Third Parties

Your personal data is not shared with third parties without your prior consent, unless it's a result of the service you've subscribed to or to comply with our legal obligations.

6. Duration of Personal Data Retention

We retain your personal data only for the duration required to provide the service you've subscribed to or as long as the law mandates.

7. Data Security

We employ technical and organizational measures to protect your data from unauthorized access, accidental loss, destruction, and damage.

In the event of data security breaches affecting your personal information, we will inform you as soon as possible and take all necessary measures to minimize the impact and restore your data's security.

8. Data Location and Storage

The collected data is securely stored in Switzerland with our provider, Infomaniak. Infomaniak is a Swiss-based company that adheres to Swiss and European legal obligations regarding information security and data protection. The standards they apply are among the strictest. By choosing to store your data in Switzerland, we ensure that your information is protected by Swiss confidentiality laws. For more information, visit:

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. We recommend regularly checking this page to stay informed about any changes.

10. Data Protection Contact

Softcar SA
Pass. du Cardinal 1, 1700 Fribourg